About Us

Global Warranty is Canada’s leading independent warranty provider because we look at things a little differently. We know we’re not in the warranty business. We’re in the business of ULTIMATE client service and peace of mind!

We have built our reputation by:

  • Leading the industry for over 35 years
  • Collectively saving our customers over $300 million in mechanical breakdown costs
  • Delivering the ULTIMATE service to our dealers and their customers
  • Offering innovative, unparalleled warranty products for today’s drivers

With over 8,000 dealers and over 2.5 million satisfied customers, Global is the one that dealers trust and provide the ULTIMATE in protection plans for their customers.

Founded in 1987 by Roy Neufert, Global Warranty is the leading independent warranty provider in Canada. Through its dedicated dealer network, Global Warranty provides vehicle warranty programs that protect customers with the most comprehensive coverage available for today’s vehicles.

Roy Neufert

Roy Neufert

Chief Executive Officer and President

Roy Neufert established ownership of Global Warranty in 1987 and is the President and Chief Executive Officer, leading the strategic planning of the organization, including the executive management team. Roy oversees the development and implementation of the organization’s objectives and identifies synergies to optimize future growth. The extended warranty industry has changed dramatically over the years and Roy continues his promise of establishing new programs and products that will provide all customers with quality and affordable peace of mind. Mr. Neufert has personified his superior ethics and philosophy of honesty and integrity across the organization. Global’s vision, values and policies also continue to deliver on his dedication to corporate social responsibility. His mantra has always been to be The Best in the Industry!

Executive Team

Rosemary Olcsvary

Rosemary Olcsvary

Executive Vice President

Rosemary Olcsvary has been with Global Warranty for over 20 years and has held a position in almost every department in the company, from sales, to customer care, to dealer services and administration. Rose knows the company inside and out and is a wealth of knowledge. Rose’s gifts for building and maintaining connections throughout our network make her an invaluable resource. We are pleased to have Rose’s tremendous energy in a leadership role impacting the future of Global Warranty.

Joe Korab

Joe Korab

Vice President of Sales and Marketing

Joe Korab joined Global in 2018 and has led our sales and marketing to unprecedented growth. With 25 years in the automotive industry on the corporate, retail and supplier side of management, his insight coupled with leadership style will bode well for the Global team and its Dealership partners well into the future. With our high expectations for growth and a desire to find new market opportunities and partnerships, we are confident that Joe will lead our team strategically to a whole new level.

Sarina Dolch

Sarina Dolch

Vice President of Operations

With a keen eye for organization, Sarina Dolch has significant interdisciplinary experience, including managing and executing projects in several different industries for many years. She brings a strong work ethic for planning, coordinating and organizing interdepartmental projects and day to day efforts at Global Warranty. She has revealed great potential with her intuitive nature, and keeps all Head Office initiatives on track with the executive team.

Bill Strub

Bill Strub

Vice President of Claims

Bill brought his 30+ years of automotive experience to Global in 2014 as a Claims Adjuster. Having worked in many facets of the industry, Bill brings a wealth of technical and mechanical knowledge to the position. His many years as a Service Manager at the dealership level, creating positive and productive environments, made him the obvious choice to lead the Claims team as Vice President. Bill’s exceptional customer service skills and ability to relate to the needs and expectations of our clients are invaluable assets to Global Warranty. We appreciate Bill’s unflappable nature, positive outlook and strong work ethic. As the company continues to expand, these attributes in Bill will be indispensable to Global’s growing Claims Department.

Glen Farrow

Glen Farrow

Chief Financial Officer

Glen joined Global in early 2023 and brings over 30 years of finance experience to the organization. As a Chartered Professional Accountant (CPA), he has built a strong background of knowledge through direct experiences in accounting, commercial banking, strategic management, consulting, as well as process integration. Throughout different phases of his career, Glen believes that success is the result of building strong relationships, with both internal and external customers. In addition to leading a strong financial team that helps to support the organization, he provides valuable insight to the executive team to explore future opportunities for geographic and product growth that will help enhance enterprise value.

Steve Pye

Steve Pye

Chief Information Officer

Steve has come to Global as an innovator and information systems developer for over 25 years, while also being a father of four. He has a focused passion for systems, business processes, and for developing solutions that help businesses to reach their full potential. Systems management, solutions development, and software project management are just some of his skills that provide opportunities to address the challenges, needs, and growth desires of an organization. Steve’s skills, his fit with the culture of Global, and his high level of professionalism will continue to enhance our IT systems and structures for years to come.

Regions & Representatives

John Adzija

John Adzija

National Sales Manager

John Adzija joined Global Warranty as the National Sales Manager, having over 20 years of automotive experience. With considerable time spent with OEM providers in a number of roles across the country, John has proven industry knowledge and leadership skills that will help build the Global brand and sales team. We expect John to play an integral part in our growth strategy with our current direction of expansion and diversification of products. Being situated in our Head Office of London, Ontario it will enable John to expand our relationships within Ontario and focus on National accounts using his natural ability for relationship management.

Western Region

Jesse Chenard

Jesse Chenard

Regional Sales Manager
Western Canada

Jesse joined The Global family from the semi-professional hockey world and he quickly developed/supported a strong territory in Vancouver, BC. He has since moved back to his native Alberta and was promoted to Western Regional Manager. Jesse will apply that same passion, work ethic and skillset while leading our Western team by example. His dealership partners love doing business with him and we are proud to have him for years to come in this role with Global.

Kassondra Lum

Kassondra Lum

Dealer Account Manager
Vancouver Island

Kassondra comes from an automotive industry family, it’s in her blood. She started her career in Insurance sector before discovering her aptitude for sales and joined the Global Family in early 2016. Our high expectations for Kassondra are becoming a reality as she has developed incredible relationships in short order. Her consistent passion for customer service mirrors that of Global, a true asset.

Sadie Rayson

Sadie Rayson

Dealer Account Manager
North Shore and Burnaby, BC

Sadie is new to Global but has years of experience in the automotive industry. She has worked for several dealerships and finance departments giving her a wealth of knowledge in warranty sales and administration. With her strong relationships in the Lower Mainland of Vancouver, we are confident that she will be able to fully support current accounts and bring new relationships to Global.

Jennifer Rempel

Jennifer Rempel

Dealer Account Manager
Surrey and Fraser Valley, BC

Jennifer came to the Global Warranty Family nearly six years ago. In that time, she has become one of our top Representatives because she is always willing to invest in her Dealers. A trait she developed through her extensive corporate background, is the ability to bring strong insight to a Dealers business processes and practices. We are proud to have her on the Global team.

Greg Christie

Greg Christie

Dealer Account Manager
Interior BC

Greg has an extensive background in marketing and sales management. As a former Dealer Principal, he has worked the sales floor and the business office. His insurance background as a warranty specialist, provides an excellent insight into dealership operations. His Recreational Vehicle experience not only involved Sales and Finance, but international rental management and marketing. Greg is focused on profitability and end user satisfaction.

Nick Bradbury

Nick Bradbury

Dealer Account Manager
Vancouver and Richmond, BC

Nick brings over 20 years of warranty product sales and service experience. His extensive knowledge on Automotive, RV and other related insurance products paired with his strong interpersonal skills makes him a solid addition to our Western Canada Team. We are confident that Nick will support our Dealer Partners and amplify their growth! Nick is servicing the Vancouver and Richmond Lower Mainland area for Automotive, as well as Vancouver Island and the Fraser Valley for RV.

Cathee SanGregorio

Cathee SanGregorio

Dealer Account Manager
Southern Alberta

Cathee San Gregorio has an extensive background in sales and management, training, and client relations. Cathee has been with Global for over 11 years and is the backbone of our Western Canadian group. She maintains strong business relationships with a focus on Client satisfaction and dealer profitability. We are very pleased to have her on our team representing the Global brand!

Dale Colby

Dale Colby

Dealer Account Manager
Northern Alberta

Dale brings a lot to the table and has rapidly become one of our top Agents. He has a meticulous personality, relationship focus and is dedicated to our Dealer partners. His transparent, honest communication makes doing business with Global easy and comfortable.

Aubrey George

Aubrey George

Dealer Account Manager
Southern Alberta and Saskatchewan

Aubrey George has joined the Global Warranty Team as a Dealer Account Manager in Southern Alberta after a lengthy and multifaceted tenure in the automotive industry. He has held a variety of management position spanning all departments in the automotive industry and has represented both domestic and import manufacturers at the Corporate / OEM level as well as the retail dealership level. His career has taken him across all of Canada including Western Canada, Northern Ontario and many more regions. Most recently he has used his experience as an independent management consultant. We are excited that Aubrey is joining the Global family!

Bruce Broughton

Bruce Broughton

Dealer Account Manager
Manitoba and Northwestern Ontario

Bruce provides a wealth of experience diligently cultivated over a life time in the Automotive Industry. From Sales Representative, to Business Manager, and then on to Sales Manager with distinction. Bruce prides himself on being a people person, having created many long-lasting relationships with his clients. We know he will deliver the ULTIMATE in service for both Auto and RV clients.

Central Region

Steve Munro

Steve Munro

Dealer Account Manager
GTA North

Steve started his retail career in 1989, working in the electronics industry and then moved to the automotive industry almost 25 years ago. Working with dealers, vendors, and OEMs, he has helped organizations standardize their hiring process. He spent several years as a Territory Manager, working with dealership clients on training, product knowledge, and building their bottom line and customer retention through F&I sales. He is a key member of the Global Warranty team.

Jasmeen Toor

Jasmeen Toor

Dealer Account Manager
GTA South/West

Jasmeen had been in the automotive industry for nearly a decade starting off as a Sales Representative for a high-volume dealership in Toronto. She has spent her time occupying a variety of different roles within a dealership from business office to management, learning from each one. Most recently, Jasmeen ventured out of the dealership space and into the B2B side of the automotive industry. As a District Manager for one of the largest automotive auctions in North America, she successfully grew her territory and contributed to the overall growth of the company. She prides herself in her ability to build rapport with her dealers, customer service but most of all - her ability to coach/teach. She looks forward to putting all her skills to use in the GTA West region!

Sean Chaudhry

Sean Chaudhry

Dealer Account Manager
GTA Central

Sean brings over 20 years of experience in the automotive industry and an insurance product proficiency. He has spent time learning at every Dealership role level from the sales floor, finance office and management. That’s why he knows how Finance & Insurance products add value to a dealership operations & revenue. Our Dealer Partners will be able to learn from his technological expertise on how they can exceed their F&I sales targets to reach the next level of profitability. We look forward to seeing Sean’s strategic approach make an impact in the Greater Toronto Area – Central region.

Dave Ryan

Dave Ryan

Dealer Account Manager
GTA East

Dave has been in automotive retail since 1994. He started on the sales floor at a high-volume import store then worked his way up to Business Manager, both New / Pre-Owned Sales Manager, and finally General Sales Manager. He grew his career all while having the good fortune of working for some of the top dealer groups in the country. Dave is passionate about teaching people how to sell and has had success over the years building strong sales departments. We are confident Dave will excel with Global Warranty and leverage his many connections to get Global products into the hands of Top Dealers.

Juliana Parkin

Juliana Parkin

Dealer Account Manager
Ottawa Region

Juliana brings a wealth of expertise in the automotive finance industry, including a deep understanding of both prime and non-prime sectors, with a history spanning over 12 years. Additionally, her 18 years of sales and lending experience encompass roles such as finance manager, director of finance, general sales manager, regional sales manager, and business development. Most recently, she has specialized in automotive lending in the non-prime market. Juliana takes great pride in her relationships with her dealer partners, building a strong and integral rapport and ensuring that each dealer partner is supported at any time for continued success and growth. We are delighted to have her represent Global Warranty in the Ottawa Region.

Chris Brent

Chris Brent

Dealer Account Manager
Niagara

Chris brings a wealth of experience from his tremendous career at the dealership level ranging from General Sales Manager through the Dealership Sales Management roles in both New and Used Car departments, 10 years as a Financial Services Manager as well as an Independent Used Car Operator. Without a doubt, Chris is the perfect individual to partner with Dealers throughout the region with an insightful perspective that will identify with the challenges each dealership faces, he is excited to contribute to the success of our Global Warranty Dealers as he shares his knowledge and accomplishments in the Niagara Region.

Lynn McCutcheon

Lynn McCutcheon

Dealer Account Manager
Mid-Western Ontario

Lynn McCutcheon joins our team in the Cambridge, K-W north to Owen Sound area. She most recently was employed as an account manager in print and digital media marketing for automotive. Before that she worked as an inside and outside account manager in the telecommunication sector. Lynn’s work style is collaborative and she describes herself as a true team player. Lynn brings superior customer service skills that are enhanced by her intuitive ability to exceed the expectations of customers. We are pleased to have real Pro like Lynn on our Global team.

Adam Olcsvary

Adam Olcsvary

Dealer Account Manager
Southwestern Ontario

Adam has been a pillar of our Global Warranty Family for nearly ten years now. He has an extensive background in customer service that has made the difference for his Dealers. Adam’s keen eye for business development has proven to be a valuable asset to not only Global, but to our family of Dealers.

Bruce Broughton

Bruce Broughton

Dealer Account Manager
Manitoba and Northwestern Ontario

Bruce provides a wealth of experience diligently cultivated over a life time in the Automotive Industry. From Sales Representative, to Business Manager, and then on to Sales Manager with distinction. Bruce prides himself on being a people person, having created many long-lasting relationships with his clients. We know he will deliver the ULTIMATE in service for both Auto and RV clients.

Alex McDowell

Alex McDowell

Regional Sales Manager
Eastern Ontario / RV

Alex was born and raised in the automotive industry. He has worked in every department of the dealership and enjoyed many different positions including Service Manager, Sales Manager, General Sales Manager and General Manager. He acted as a consultant for the last 3 years and is excited with the new opportunity with Global Warranty. We know Alex will take his experience to best position both our Automotive & RV products throughout Ottawa.

Eastern Region

Robert O'Leary

Robert O'Leary

Regional Sales Manager
Eastern Canada

Robert has over 33 years of experience in the automotive business. He has held positions in Sales, Finance, and General Management. He has an extensive background in aftermarket credit insurance. Aside from personally looking after his native Newfoundland and Labrador area, Robert also serves as our Regional Sales Manager in Eastern Canada. Robert enjoys sharing his years of experience in Sales & F&I with our team on how to provide exceptional support to meet the needs of our Dealer partners. We are proud to have Robert leading our Eastern Canada team.

David Bennett

David Bennett

Dealer Account Manager
Nova Scotia

David is relationship focused. A discipline he developed over a successful fifteen-year career in the telecom industry. David made the switch to the automotive industry with ease and adapted his skillset to Global Warranty sales. He has made great impact on the quality and volume of business for his dealer partners in Nova Scotia and the area.

Recreational Vehicles

Curtis King

Curtis King

RV Dealer Account Manager
Central Ontario

Curtis joins our Global team with extensive experience in automotive and powersports sales management, financial services, as well as advertising. Developing strong relationships and finely tuned administrative processes, have both been pillars to his success. Curtis looks forward to applying his skills to deliver an unmatched level of support for our Dealer Partners and our mutual customers. We are excited to have Curtis join Global and help develop our RV business in Central Ontario.

Alyson Basnett

Alyson Basnett

RV Dealer Account Manager
British Columbia

Alyson has joined the Global Warranty team as the RV Account Manager for BC and Alberta North Divisions, bringing with her, over 20 years of experience as a Financial Services Manager in both the RV and Automotive sectors.

Alyson has developed an array of knowledge through years of experience and training on Finance, Insurance and Warranty products, and is excited to use this expertise when assisting the needs of dealerships and their clients. Having been in the same industry for the entirety of her successful career, her passion is not one to be questioned and this will allow for her clients to have the faith needed to rely on her as their Global Warranty Representative

Andrew Murray

Andrew Murray

RV Dealer Account Manager
NB, NS and PEI

After working in RV sales for over 6 years, Andrew has now joined the Global team to offer protection on the products he is so familiar with. His RV dealership experience and strong product knowledge makes Andrew a nice addition to our Atlantic Team. His natural interpersonal skills and engaging demeanor will make building connections effortless. We are excited to have Andrew join Global and help build our RV business across the east coast.